City and Government

What is it that makes a city great? Some cities are known for their landmark attractions, for their action-packed nightlife, or simply for the unmatched quality of their community. Today, all of these elements and more have come to define the City of Jersey City. From the Greenville neighborhood to the bustling Downtown area, the City is engulfed in a blanket of diversity and growth. Moreover, a fast-expanding skyline, a collection of schools, and an integrated transportation system help to make Jersey City a top contender among the cities that line the Hudson River.

Message from the Mayor

Dear residents, business owners, and visitors. Welcome to the City of Jersey City's Official website. Over the course of the last several months, we have heard from residents and business owners about changes they would like to see on the City's website and we, too, have ideas about how to improve Jersey City's digital communications. This is a top priority of mine, which is why I designated a transition team to research how technology and communications can be improved in Jersey City.

In the coming weeks, enhancements to the website will begin to take shape, based on recommendations from the transition team and from input from the community. We want to make this website a resource for you on City services and programs, public safety announcements, business tools, permits, licenses and fees, cultural events, recreation, jobs and much more. We also are working to make government more transparent, which means soon you will be able to find more documents and financial information online.

As our administration begins the important work you elected us to do, I invite you to get to know our City Council and our Department and Division Directors. They are here to answer your questions and address your concerns, as well as to help you navigate city government.

Additionally, the City of Jersey City's website also has a feature called “The Online Help Center,” where individuals can submit service requests directly to the City and have them tracked to completion. One of my pledges has been to make city government more responsive, and to that end we are making significant changes to our customer service departments and are reviewing how we can improve the online ticketing system so more residents use it.

We are also pleased to announce improvements to the Mayor's Action Bureau, where mission number one is improving customer service so residents get their problems solved quickly and efficiently. Our goal is to provide you with quality information, courteous customer service, and quick turn-around on quality of life complaints.

Jersey City has chosen a new path toward becoming the best mid-size city in the nation, and I thank you for electing me to lead our great City during this exciting time. I hear over and over again from residents about the possibilities and potential Jersey City has, and I look forward to working together with you to develop that potential into positive change. Steven M. Fulop, Mayor.





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